Privacy Policy
Who We Are
Welcome to jaylorna.com, operated by Jaylorna, your go-to source for Hawaiian products! We’re committed to protecting your privacy while delivering top-quality Hawaiian products. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us. Questions? Reach out at support@jaylorna.com.
What Personal Data We Collect and Why
We only collect what’s needed to process your orders, enhance your experience, and keep things running smoothly. Here’s the breakdown:
Comments
• What: If you leave a comment, we collect your name, email, IP address, and browser details.
• Why: To manage comments and block spam.
• Gravatar: We may share an anonymized email hash with Gravatar to display your profile picture (see their policy at automattic.com/privacy). Approved comments show your picture publicly.
Media
• What: Images you upload for Hawaiian products.
• Why: To create your personalized Hawaiian products. Avoid uploading pics with location data (EXIF GPS)—others could extract it from our site.
Cookies
• What:
o Comment cookies: Save your name, email, and website (optional, lasts 1 year) for convenience.
o Login cookies: Temporary cookie to test browser settings (no personal data, gone when you close); login and display prefs (2 days, or 2 weeks with “Remember Me”).
o Editing cookies: Post ID (no personal data, expires in 1 day) if you edit content.
• Why: To make browsing and ordering Hawaiian products easier.
Embedded Content from Other Sites
• What: Videos or social media embeds may track your activity if you’re logged into those platforms.
• Why: To enrich your visit. Check those sites’ privacy policies for details.
Analytics
• What: Google Analytics tracks visits and page views (e.g., IP address, behavior).
• Why: To improve our site based on how you use it to shop for Hawaiian products.
How Long We Keep Your Data
• Comments: Stored indefinitely for easy follow-ups, unless you request deletion.
• Accounts: Profile info stays as long as your account is active (if you have one). Edit or delete it anytime (username excluded). Admins can also manage this.
• Orders: We retain purchase data (e.g., name, address) for 6 years to meet tax and legal requirements related to your Hawaiian product purchases.
Your Privacy Rights
As a user, you have control over your data:
• Request a Copy: Get a file of all personal info we hold (e.g., from orders or comments).
• Request Deletion: Ask us to erase your data, except what we must keep for legal, security, or admin purposes.
• How: Email support@jaylorna.com—we’ll handle it promptly.
Where Your Data Goes
• Spam Filters: Comments may run through tools like Akismet.
• Payments: Stripe and Paypal process your transactions for Hawaiian products (see stripe.com/privacy and paypal.com/privacy).
• Shipping: Carriers (e.g., USPS, DHL) get your name and address for delivery of your Hawaiian products.
Your info may be processed in the US , subject to local laws.
How We Protect Your Data
• Security: We use SSL encryption for payment info and follow PCI-DSS standards. All data is guarded with industry best practices to prevent unauthorized access, loss, or misuse—though no online system is 100% foolproof.
• Payments: Credit card details are encrypted with AES-256 for extra safety when purchasing Hawaiian products.
Third Parties We Partner With
• Payment Processors: Stripe and Paypal handle your payment info securely for Hawaiian product purchases.
• Analytics: Google Analytics gives us anonymized insights on site usage.
• Fulfillment: Merchize helps craft and ship your Hawaiian products, using only the order details they need.
These partners follow their own privacy policies—give them a read to know how they treat your data.
Additional Details
Legal Disclosures
• We may share your info if required by law (e.g., a subpoena) or to enforce our Terms and Conditions related to Hawaiian product sales.
Age Requirement
• You must be at least 13 to use our site, per US standards (COPPA). If under 18, you need parental consent to purchase Hawaiian products.
Links
• Clicking off-site links (e.g., to social media) means you’re under those sites’ rules, not ours. Check their privacy policies.
Changes to This Policy
• We might tweak this policy now and then. Updates take effect when posted. Big changes? We’ll flag them here or email you. If Jaylorna merges or is sold, your data may transfer to keep your Hawaiian product shopping uninterrupted.
Contact Us
Got questions, want your data, or need help? Email support@jaylorna.com—we’re happy to assist our US friends shopping for Hawaiian products!
