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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Delivery charges depend on your location and will be calculated at checkout before you complete your order.
Which payment methods are accepted in the Online Shop?
We accept major credit and debit cards (Visa, MasterCard), PayPal, and other secure online payment methods.
How long will delivery take?
Delivery usually takes 5–7 business days depending on your shipping address. International orders may take longer.
What exactly happens after ordering?
After placing your order, you will receive a confirmation email. Once your package is shipped, we will send you a tracking number.
Do I receive an invoice for my order?
Yes. An invoice will be sent to your email after the purchase is completed. You can also download it from your account.
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